What to Do When Meeting a Client for the First Time

What to Do When Meeting a Client for the First Time

If you own your own business, then you are going to have a lot of first time meetings. They are going to be vital in making your organisation a successful one. Impressing clients will mean that they use your company and it will take you to the next level. But meeting a client for the first time can be tough. You need to say and do the right things in order to impress them. Here are some tips for those first time meets:

·        Research Your Client

Researching your client is very important. However, it is important not to research them too much. You don’t want to go in to a meeting acting like you already know all about them. Leave some space for them to tell you about their company. Glance over their website (make sure that the website isn’t outdated, however).

·        Don’t Get Too Nervous

Nerves can easily set in if you’ve been invited to a meeting. Especially if they have a luxurious office or a stellar reputation. But remember that they have agreed to the meeting as well. It means that they think you are worthwhile for their time. Go in knowing what you are going to say and take advantage of the situation.

·        Assess the Situation

One of the big questions when you are in a meeting is how to approach the situation. Some people will prefer a more informal atmosphere, while others will want a professional approach. You should be able to tell pretty early on when meeting a client for the first time whether to build a rapport with them or keep the conversations strictly business.

·        Meeting a Client for the First Time: Sell Yourself

There will probably be a stage in the meeting where you have to explain to the other party what you can bring to the table. This should almost read like a script you know off by heart. Make sure you tell them all the positive things about you and your business. Let them know what sets you apart from any competition.

·        Make In-Meeting Adjustments

Because a presentation has worked for one client, doesn’t mean that it is necessarily going to work for another. If you see that a client is becoming disinterested, then start to change up your approach. Being aware of the situation will come in very handy.

·        Follow Up

Once the meeting is done and the dust is settled, follow up with the client. If it has gone well then you can set up another meeting or go straight to business. If it unfortunately is no longer going to continue then ask them what you could have done better and wish them well for the future.